Complete Guitar and Bass Services
With over 20 years combined experience you are guaranteed great customer service from people who are passionate about what they do. All Guitars and basses are setup in our workshop prior to dispatch, so your new instrument will be playing nicely straight out of the box!
About the workshop
We supply and fit a range of parts and pickups at your request. We're also an authorised Taylor Service Centre - one of only a handful in the UK. Here are some images of our workshop.
What our customer say about us
Here are some quotes from some of our happy customers who have all used the Tone Lab over the last few years.
Ben Card
Amazing work!
Amazing work by Phil! The advice and care that was taken was amazing. Phil's knowledge was great and his suggestions attention to detail was bang on. I will always take my guitar repairs to him from now on.
Ian Wrigley
Couldn’t be happier
Couldn't be any happier with how my guitar plays now, so resonant and lively! Plays like butter. Special thanks to Phil who had been very accommodating and very patient with my requests, great guy!
Robin Parkinson
Cost Effective
Maybe the most cost effective place to buy your favourite pickups?
Tyler Dod
Highly Recommend
Honestly this is the place to go for all your guitar needs! I sent in my D'Angelico Premier DC in for a set up and it came back better than when I purchased it. It plays like a guitar that would cost far more than it is.
Robert Thurland
Absolutely amazing
Absolutely amazing! I've had set-ups from other local companies, but this is the first time I've felt such a HUGE difference in the guitar. Highly recommend checking these guys out!
Rich Hamblin
Superb Service
The customer service is excellent, even including a follow up call to check that I was pleased with the guitar! I cannot recommend them highly enough. They will be my first choice when I next need any music gear.
Joshua Thomas
Use this service!
Took my prs in there because it needed a slight action adjustment, needless to say I got more than my pretty penny. Without a doubt will be solely using this service.
Jennifer Hughes
Highly Recommend
Saved my skin in the middle a tour when my uke started playing up. Was repaired quickly and very reasonably priced. Nice guys, highly recommended.
Authorised Taylor Service Centre
We are very proud to be an Authorised Service Centre for Taylor guitars. As an authorised service centre, we can carry out warranty and non warranty repairs on your Taylor.